Yeah, the new number - which you must note was labeled as only for 
problems with the conversion process - sent you to a black hole.

The number that cox puts out on their normal line (602-277-1000) for 
"high speed internet" is 800-234-3224

Victor Odhner wrote:

> As for tech support, the number that has worked
> for me was 800=234-3993 -- the old @Home number.
> The new number, that came in the Happy Meal box,
> NEVER worked.