Digital Wokan wrote:
> I did try their hotline.  Several times through the course of the
> weekend.  It was constantly a busy signal or a recording that they
> weren't available to help me and I should try back later.

I succeeded with the OLD number:  800-234-3993

That was Saturday afternoon.  I waited almost an hour.
The guy gave me about 10 minutes when he did answer.
Very helpful.

Vic