Here is the /tmp/print.diagnostic.txt

foomatic-1.1-0.20011018.7
Omni-foomatic-0.5.0-4
# printcap.local
#
# This file is included by printconf's generated printcap,
# and can be used to specify custom printcap entries.

# /etc/printcap
#
# DO NOT EDIT! MANUAL CHANGES WILL BE LOST!
# This file is autogenerated by printconf-backend during lpd init.
#
# Hand edited changes can be put in /etc/printcap.local, and will be included.

HP5L:\
        :ml=0:\
        :mx=0:\
        :sd=/var/spool/lpd/HP5L:\
        :af=/var/spool/lpd/HP5L/HP5L.acct:\
        :sh:\
        :lp=|/usr/share/printconf/util/smbprint:\
        :lpd_bounce=true:\
        :if=/usr/share/printconf/util/mf_wrapper:

###############################################################################
## Everything below here is included verbatim from /etc/printcap.local       
##
###############################################################################
# printcap.local
#
# This file is included by printconf's generated printcap,
# and can be used to specify custom printcap entries.

lp        1912  0.0  0.8  2828  776 ?        S    Dec25   0:00 lpd Waiting
root      3016  0.0  0.6  1704  596 pts/1    S    22:10   0:00 grep lpd



On Wednesday 26 December 2001 06:12 pm, you wrote:
> Tom Achtenberg wrote:
> > > ----
> > > 1 - what is your output of 'rpm -qa|grep foo'  ?
> > >
> > >   - does it look like:
> > >     Omni-foomatic-0.5.0-4
> > >     foomatic-1.1-0.20011018.7
> >
> > [tom@pc-00067 tom]$ rpm -qalgrep foo
> > rpmq: one type of query/verify may be performed at a time
> > [tom@pc-00067 tom]$
>
> ---
> OK - was supposed to be vertical bar and not an 'l' between -qa & grep
>
> if you are using gui, select the text as I typed it, click on the
> terminal windows with your 3rd button on your mouse (my scroll wheel is
> the 3rd button) and it enters the selected text where you click.
> ---
>
> > > 3 - what is output of /etc/printcap?
> >
> > [root@pc-00067 tom]# /etc/printcap
> > bash: /etc/printcap: Permission denied
> > [root@pc-00067 tom]#
>
> ----
> my fault, I assumed that you understood what I meant...try
>
> cat /etc/printconf
> ----
>
> > > 5 - can you let us know any output from /var/log/messages & WindowsNT
> > > Event Viewer that suggests that the print job was queued, denied,
> > > abandoned?
> >
> > It does not appear to ever hit the NT queue
>
> ---
> what about /var/log?
>
> tail /var/log/messages
> ---
>
> > > 6 - is lpd running?  what is output of 'ps aux|grep lpd'  ?
> >
> > [root@pc-00067 tom]# ps auxlgrep lpd
> > ps: error: Process ID list syntax error.
> > usage: ps -[Unix98 options]
> >        ps [BSD-style options]
> >        ps --[GNU-style long options]
> >        ps --help for a command summary
> > [root@pc-00067 tom]#
>
> ---
> OK again, it was supposed to be a vertical bar instead of an 'l' between
> aux & grep
>
> Try this (note the vertical bars are not 'l')
>
> rpm -qalgrep foo > /tmp/print.diagnostic.txt
> cat /etc/printcap.local >> /tmp/print.diagnostic.txt
> cat /etc/printcap >> /tmp/print.diagnostic.txt
> ps aux|grep lpd >> /tmp/print.diagnostic.txt
>
> then, either...
> mail craigwhite@azapple.com < /tmp/print.diagnostic.txt
>
> or
> insert /tmp/print.diagnostic.txt into a reply or cat
> /tmp/print.diagnostic.txt and copy & paste into mail message.
>
> AND - though this would probably tell us all we need...
>
> If you open printconf-gui and I presume it lists one printer, select
> that printer, click the edit button and tell us what the queue name is,
> what the queue type is, and though if we have /etc/printcap as per
> above, we should know all this...I would love for you to send a print
> ascii test page to that printer and then 2 minutes later, type,
> tail /var/log/messages and we will be at the bottom of it.
>
> Craig
> ________________________________________________
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