Tom Achtenberg wrote: > > > ---- > > 1 - what is your output of 'rpm -qa|grep foo' ? > > > > - does it look like: > > Omni-foomatic-0.5.0-4 > > foomatic-1.1-0.20011018.7 > > > > [tom@pc-00067 tom]$ rpm -qalgrep foo > rpmq: one type of query/verify may be performed at a time > [tom@pc-00067 tom]$ --- OK - was supposed to be vertical bar and not an 'l' between -qa & grep if you are using gui, select the text as I typed it, click on the terminal windows with your 3rd button on your mouse (my scroll wheel is the 3rd button) and it enters the selected text where you click. --- > > > 3 - what is output of /etc/printcap? > > > > [root@pc-00067 tom]# /etc/printcap > bash: /etc/printcap: Permission denied > [root@pc-00067 tom]# ---- my fault, I assumed that you understood what I meant...try cat /etc/printconf ---- > > > 5 - can you let us know any output from /var/log/messages & WindowsNT > > Event Viewer that suggests that the print job was queued, denied, > > abandoned? > > > > It does not appear to ever hit the NT queue --- what about /var/log? tail /var/log/messages --- > > > 6 - is lpd running? what is output of 'ps aux|grep lpd' ? > > > > [root@pc-00067 tom]# ps auxlgrep lpd > ps: error: Process ID list syntax error. > usage: ps -[Unix98 options] > ps [BSD-style options] > ps --[GNU-style long options] > ps --help for a command summary > [root@pc-00067 tom]# --- OK again, it was supposed to be a vertical bar instead of an 'l' between aux & grep Try this (note the vertical bars are not 'l') rpm -qalgrep foo > /tmp/print.diagnostic.txt cat /etc/printcap.local >> /tmp/print.diagnostic.txt cat /etc/printcap >> /tmp/print.diagnostic.txt ps aux|grep lpd >> /tmp/print.diagnostic.txt then, either... mail craigwhite@azapple.com < /tmp/print.diagnostic.txt or insert /tmp/print.diagnostic.txt into a reply or cat /tmp/print.diagnostic.txt and copy & paste into mail message. AND - though this would probably tell us all we need... If you open printconf-gui and I presume it lists one printer, select that printer, click the edit button and tell us what the queue name is, what the queue type is, and though if we have /etc/printcap as per above, we should know all this...I would love for you to send a print ascii test page to that printer and then 2 minutes later, type, tail /var/log/messages and we will be at the bottom of it. Craig