This really depends on what condition your copper is going into your house. My house is 4 years old, and my VDSL has been out only twice due to power failure (thanks APS!). In contrast, my friend's house is 15 years old and he has several weird problems with his. His neighbor next door had all his copper replaced and has had only 1 outage (lasted 10 mins if I remember right). Not saying qwest is the best, but it DOES work. :-) As for speed, it's comparable to a T1 going down (102-150 KB/S) and better going up (I've hit 200 KB/S). The Qwest installer told me that there really isn't a cap on upload speed right now, so you're at the mercy of your connection quality. My negative opinion of Qwest stems from poor customer service and the fact that they insist on blocking incoming sevice ports (80,53,25). Just my 2 cents. On Mon, 17 Sep 2001, robert jorgenson wrote: > I dont know about you but mine goes down ALL the > time...like once a week, it gets really frustrating. > plus the highes DL i ever got for my 1MB service was > like 4-500kpbs. Although the upload speed has been up > in the 800kpbs range. Not sayin its horrible...but i > am sure there are better services besides qwest's > vdsl. if it was up to me i would get something else, > maybee @home i hear that is very good when it works :) > > --- George Toft wrote: