Rusty Carruth wrote: > > > > > yes but proof is the issue. no one gives you credibility if all you have is > > your word. but if you have proof, then you get first class service. > > > > Eric wrote: > > > > > > >Even if the call center is in Montana, they are calling people in AZ, so > > > >doesn't that make them liable under Arizona Law? > > > > > > Liable for what? Fraud? Yes. But how do you prove they lied? You tape > > > record the conversation. That is where the issue arises. If all parties > > Well, ok, how about this - have someone ELSE listen in on a second phone > line. Now you have YOUR word AND a 2nd party's word as to what > was said. Make sure they take notes... probably not... But if you ask if it is being taped, and say I think I'll tape it too and laugh they may take it as a joke, but you WARNED them... EBo --