> 
> yes but proof is the issue.  no one gives you credibility if all you have is
> your word.  but if you have proof, then you get first class service.
> 
> Eric wrote:
> >
> >  >Even if the call center is in Montana, they are calling people in AZ, so
> >  >doesn't that make them liable under Arizona Law?
> >
> > Liable for what?  Fraud?  Yes.  But how do you prove they lied?  You tape
> > record the conversation.  That is where the issue arises.  If all parties

Well, ok, how about this - have someone ELSE listen in on a second phone
line.  Now you have YOUR word AND a 2nd party's word as to what
was said.  Make sure they take notes...

rc