you might try prefixing your logon ID with ELN/(i.e.,ELN/dadrich).

-d

At 11:21 AM 8/23/01 -0700, you wrote:
>
>All,
>
>My parents live in Payson, AZ..
>They have been using Futureone as an ISP for probably the last 4 or 5
>years.  Just suddenly they can't get online anymore. I can login as them
>in Chandler, but in Payson, it won't accept their password..
>
>Today I found out that Earthlink bought out Futureone in Payson and
>disabled everyone's account.. probably for a rate hike and new
>subscriber list.  
>
>Anyone know where I can go to find out more info?  I can find anything
>through earthlink, they are pretty worthless for customer support.
>Any help is appreciated.
>
>nathan
>
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