Any questions about this job should be sent to jobs@opnix.com -----Forwarded Message----- Opnix, a VC-funded startup distributed Internet routing intelligence company, located in Tempe, Arizona seeks a Tier I NOC Technician. If you want to work on the cutting edge of Internet technologies - reinventing the Internet while working long hours on challenging problems in a complex and ever changing environment with other top technicians (along with excellent benefits plus stock options!) then read on... Education / Experience: - High School Diploma - 1-2 Years of Network Troubleshooting Experience - CCNA & Linux - Excellent Customer Service Skills - Technical Help Desk Experience a plus Skills required: - Knowledge in the following areas: * Linux!!!! * Help Desk Operations / Customer Service * High Performance Networking * TCP/IP, Cisco Routing, BGP * Possess a professional demeanor with excellent written and oral communication skills * Demonstrate excellent analytical and troubleshooting skills - Ability to have fun! - Abilty to consume pizza and large quantities of Mountain Dew General Summary: As a Tier I Network Operations Center Technician, you will be responsible for timely and accurate reporting and troubleshooting of network outages for both internal and external systems. It will be your primary duty to monitor all network nodes and devices and ensure that the highest quality support is provided in the event of an outage. In the event of a network outage you will follow through with the basic troubleshooting procedures that will be provided. In this position a major part of your time will be spent answering customer calls, troubleshooting, and maintaining the call ticket information database. This position is an entry-level position and provides for professional development and growth into other departments within the company. Please email your resume (in plain-text ASCII format) to jobs@opnix.com, please include a list of skills/experience, salary requirements, and state the position for which you are applying. -=-=-=-=-=-=-=-=-=-=-=-=[ Opnix, Inc. ]=-=-=-=-=-=-=-=-=-=-=-=-=- Joy Bowley Human Resources/ (480) 966-2900 Operations Coordinator (480) 966-7551 (fax) http://www.opnix.com -=-=-=-=-=-=-=[ Innovating Internet Intelligence ]-=-=-=-=-=-=-=- -- -=-=-=-=-=-=-=-=-=-=-=[The Realm of Darkness]=-=-=-=-=-=-=-=-=-=-= O- Ken Bowley johann@trod.org AKA: Lord Johann http://www.trod.org -=-=-=-=-=[ Linux, the choice of the GNU generation ]=-=-=-=-=-=-=-=- LCP, LCI, and Brainbench Linux MVP