I hate qwest "service," even more than I hate Microsoft.  Qwest has messed
up my bill too many times.  Now that they are joining forces, I will be
looking for an alternative.

I live in a condo, and my unit is attached only to one other condo.  But
there are other *buildings* on this particular property.  Sprint ION says
their service is not available in buildings with more than 4 units.  I
wonder if that applies to me.  What is the reason for this restriction?  Any
experiences?

> -----Original Message-----
> From: plug-discuss-admin@lists.PLUG.phoenix.az.us
> [mailto:plug-discuss-admin@lists.PLUG.phoenix.az.us]On Behalf Of Tom
> Achtenberg
> Sent: Friday, August 03, 2001 2:21 PM
> To: plug-discuss@lists.PLUG.phoenix.az.us
> Subject: Re: Qwest.net changing to MSN
>
>
>
> ---------- Original Message ----------------------------------
> Qwest announced it to the subscribers several weeks ago.
>
>
> Dan Brown wrote:
>
> >I just saw on /. that qwest.net is changing over to MSN (should I
> >be surprised that I heard about this first from a 3rd party and
> >not from Qwest?).
> >
> >Of course, Qwest has never supported Linux so all their references
> >are to Windows (Mac people have to wait).
> >
> >If I correctly read the small print in the MSN Disclaimer section of
> >the the Qwest FAQ found on /.
> >
> >    http://www.qwest.net/nav4/msn/faq.html
> >
> >I see that I may be paying more for this unrequested service:
> >
> >  Offer Details: You must additionally subscribe to MSN Internet
> Access in
> >  accordance with its Subscription Agreement to access the service. Until
> >  you cancel your account or select an alternative plan, your
> phone bill will
> >  continue to be automatically charged with your current price
> plan ($37.90
> >  per month or $47.90 per month) through March 31, 2002, and
> thereafter you
> >  will automatically be charged the current price for the MSN Standard
> >  Unlimited Broadband Access Plan. You must be 18 years old or older. MSN
> >  Broadband Internet Access is available only to users of the
> Windows® 98 or
> >  later operating systems. MSN Internet Access is available only
> for personal
> >  noncommercial use. Your subscription includes 10 hours per
> month of dial up
> >  Internet access (i.e. dial away roaming). Local phone and/or
> long distance
> >  toll charges may apply to dial-up access. It is the customer's
> responsibility
> >  to check with a local phone company to determine if dial-up
> access numbers
> >  are local. Dial-up access in excess of 10 hours per month will
> be billed at
> >  the rate of $1.50 per hour. Local market network activity and
> capacity may
> >  affect dial-up access availability.
> >
> >I tried to call Qwest at the 800 number they list in the FAQ.  I
> got through
> >quickly but when I asked "Why?" and "What if I do not want
> this?" and "Is it
> >correct that I will have to pay more?" she pleaded ignorance (I
> haven't gone
> >through training on this yet).  She forwarded me to the
> Qwest.net tech support
> >menu...menu...menu...  All of our reps are busy.  Your estimated
> wait time
> >is 39 minutes.  I hung up.
> >
> >Anyone know of a relatively inexpensive, reliable high-speed
> service available
> >in the Tempe area?  I checked the Cox web page and the @home
> service is still
> >not available in my area.
> >
> >Thanks,
> >Dan Brown
> >________________________________________________
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> >
>
>
>
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