well guys, qest has earned the big joke of the week award. after numerous service problems and other major hassles, my account was cancled earlier this week. I wasn't notified of this until after I called in to inquire why my circuit died.. I am now offline (again for the 5th time in 7 days). when I am again back online, I will forward a copy of a letter I drafted and posted to the consumer affairs division of the Arizona State Attorney general. Given everything else, it will make a very interesting read. until my circuit returns to live condition, I am without access to the net (save for remote connection via friends or the library). Technomage Hawke