> -----Original Message----- > From: plug-discuss-admin@lists.plug.phoenix.az.us > [mailto:plug-discuss-admin@lists.plug.phoenix.az.us]On Behalf Of Kimi > Adams > Sent: Tuesday, June 19, 2001 8:06 AM > To: plug-discuss@lists.plug.phoenix.az.us > Subject: Internet Service > > > Just to clarify as I seemed to be have been flamed for some recent > comments. I know that most of you don't really know me but my sense of > humor is a little off. I am most up front about most everything that is > said about me or my company. My humor is take it first instead of hiding > behind a curtain. > > Yes, yes, yes. My company has the same problems. But hearing everyone > complain just makes me dig deeper into my heart and find the ways to > improve my company, the customer service and support. They are all meant > as a pun against me. That's just the way that I am. I would > rather attack > myself first for lack of service. If you can't laugh at yourself > and make > fun of people having to hold and such, then what's the point? Why am I > doing business as an ISP if I cannot look at comments about other > ISP's and > make the appropriate changes in my own company? > > Many of you don't know the most recent issue my company has had. > My whole > service went down due to a personnel issue. It's been resolved. But > during that time, no one could reach me because I was either at > the NOC or > at my new sys admin's house working through the issues. That's why it's > funny to me. I just thought that others may have noticed and thought the > same about me as well, like what was said about Earthlink. > > Hmmm, I guess that I will keep my sense of humor out of the spot > light for > the time being. No company is without problems. That was the > point. Including mine. > > Kimi ------ sarcasm never really seems to work very well via email. Didn't mean to flame you - and I don't believe that I did. I appreciate that it's impossible for any company to support linux - redhat ships with different mechanisms pump/dhcpd and various ppp mechanisms to create the dialup connection. 1 distro - probably 6 or 8 different methods you could use for a dialup account. I don't even blame the companies for not even trying to support them. Craig