This is a multi-part message in MIME format... ------------=_987118746-25034-0 Content-Type: text/plain Content-Disposition: inline attached isa text fileof my resume. I had to edit this in MC as star office savedit rather strangely. Hopefully, the formatting was kept intact. Hawke Signup for your free USWEST.mail Email account http://www.uswestmail.net ------------=_987118746-25034-0 Content-Type: text/plain; name="resume.txt" Content-Disposition: attachment; filename="resume.txt" Content-Transfer-Encoding: 7bit Eric James Oyen 4934 West Grovers Ave Glendale, Arizona 85308 phone: (602)548-6734 OBJECTIVE To obtain a positions as a linux administrator, tech support specialist or installer (linux or MS) in a fast paced firm that is on the cutting edge of technology. SUMMERY OF QUALIFICATIONS Experience includes diverse skills in basic administration of linux/UNIX operating systems from installation of the Operating System (OS) to basic configuration as multipurpose servers. Other experience includes the installation of Microsoft Based Operating systems (any flavor) and installation and configuration of hardware for various purposes from Enterprise Server to home workstation. Some of this has focused on customer support of already installed windows (Microsoft) installations and has included troubleshooting of problems over the phone or from remote applications (such as PC-Anywhere or VNC (for both windows or linux/UNIX)). The experience herein noted also includes remote administration of router equipment (for customer setup by telephone). RELEVANT SKILLS Installation Technician (linux) - installation of new linux operating systems on existing hardware (sometimes with share partitions with other operating systems already in place). Most conversant with Redhat Software version of linux (and its variants). Other flavors have included: debian, SuSe (German based linux OS), Storm (debian based linux package), Trustix (basic security linux package as used for setting up router/gateway "in a box" platforms), Mandrake (A Redhat variant),and OpenBSD (UNIX). Configuration Technician (linux)- Configuration of the above named systems for optimal performance in hardware and software (including the setup and configuration of secure shell servers, Apache webservers and ftp fileservers). Other basic configurations include SAMBA, WebMin (Web Based Administration) sendmail and fetchmail. Installation Technician (windows) - installation of windows operating systems on various processor platforms (AMD, Intel) from initialization of Harddisk (new installation) to upgrade of older operating system platforms (windows 95, windows 3.11, etc.). Such installation may include the addition of workstation to an already existing network or basic home workstation environment. Security Technician (linux) - installation and maintenance of IPCHAINS/IPTABELS based firewall systems (including IPMASQ capabilities) by use of either hard coding (scripting) or the use of "front-end tools" found in any linux OS. Installation of security patches to various system services to prevent unauthorized intrusions or exploitation of systems. Security Technician (windows) - installation of firewall (software) systems for windows 9x based operating systems. Configuration of same depending on particular brand (Norton, Zonelabs, etc.). Setup for system policies Under the Windows NT environment (permissions for use of specified resources, etc.) and installation f required security patches to prevent unauthorized intrusion. Customer Support Technician (linux) - accept calls or requests for help on various aspects of a linux based operating system (includes troubleshooting hardware or software difficulties). Customer Support Technician (windows) -accept calls or requests for help on various aspects of windows 9x systems (including installation of new software, upgrading existing software and troubleshooting hardware/software conflicts). Remote administrator - administration of remote linux/UNIX systems, upgrades, configuration and security patching of required systems and software. EMPLOYMENT HISTORY 26 March 2001 - present Remote Administrator Self Employed (contract) Phoenix, AZ administration of resource (linux box) located in Winnipeg, Manitoba Canada contact: Darren Bartel Suite# 1-54 Chesterfield Ave. Winnipeg, Manitoba, Canada (204) 254-6471 e-mail: computer-dreams@home.com 30 March 2001 - April 2 2001 Installation Technician Self Employed (contract) Phoenix,AZ remote setup of router for customer located in California contact via e-mail: qram@yahoo.com 06 June 2000 - present System/network administrator Dragonweb IRC Services Phoenix, AZ setup and administration of IRC Server (for internet relay chat) in partnership with several other administrators on 2 continents. Duties include database maintenance, security checks, network troubleshooting, and maintenance of configuration files on multiple servers. Contact: J.T. Hayden 1419 Oregon Ave. Saint Cloud, Fla. E-Mail: phnx@sprynet.com 01 January 2000 - present Technical Support Technician Self Employment (contract) Phoenix, Arizona ongoing requests for software/hardware upgrades/installations and repairs to system caused by numerous random instabilities within and without the system. Contact: Charles Jones 4521 N. 11th street Phoenix, AZ 85014 (602)421-6642 Jan 1997 -Dec 2000 Technical Support Technician Self Employment Phoenix, AZ Installation and maintenance of various home user windows machines (specifically those requiring installation of foreign language support such as Arabic) Typical job often included travel to locations where these systems were in operation (customer's homes) and often included installation or upgrades to existing software or hardware. These were often repeat customers or referrals from other customers (largely within the Muslim community here in the Phoenix area). EDUCATION Glendale Community College 1992 - 1994 (part time) General Studies coursework with specialization in Business Administration and accounting additional coursework included principals of computer operation and how it related to business and accounting principals. Status: education terminated due to termination of Federal funding (exceeded Vocational Rehabilitation time limits) DeVry Institute of Technology 1984 - 1987 (part time) Specialized in electronics as a technician (Technician Course). Coursework included extensive classroom and theory behind electronics. Lab work often followed up classroom theory work with practical applications and projects. Status: education terminated by order of dean of students (reason not given) Cortez Highschool 1980 - 1984 General coursework as required by Federal Dept. of Education Rules and Regulations. Status: graduated PROFESSIONAL ORGANIZATIONS Phoenix Linux Users Group (organization of linux users and professionals such as linux/UNIX administrators) Arizona Internet Professionals Association (AZIPA) American Radio Relay League (ARRL) - Amateur Radio Fraternity Arizona Repeater Association (ARA) - Amateur Radio Organization of repeater owners and users Boy Scouts of America. Eagle Scout Association (BSA-ESA) Order of the Arrow (BSA - OA) ------------=_987118746-25034-0--