Brian,
for the most part, yes... if you indicate that your preferred OS is one that they don't support, it goes in your customer record. I don't even get asked if I am using windows anymore, they just simply look in there and redirect me up to tier 2.

On Fri, 23 February 2001, "Brian Cluff" wrote:

> 
> 
> Oh, they never said that they won't allow you on their lines, it's just as
> soon as you are tagged as running a rouge OS on their lines they won't
> support you are all, not even if you are trying to get support with their
> supported OS.
>     Hopefully Eric will pipe in and correct me if I'm wrong, but I'm fairly
> sure I have the story (mosty) right.
> 
> Brian Cluff
> 
> 
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