You lucky I NEVER get 0% packet loss. my stats are somewere 12 - 35 % packet loss although I have seen worse results. I have been complaining about this problem for about 4 months now. I had 7 or 8 people come and look at the problem everyone recommended to bring engineer on site but it took them 4 months to schedule one. At this time I am scheduled for their 9 or 10th visit. I have been stood up 3 times. If I do not call them they NEVER return my calls. Their scheduling department is as shitty as they come. -> -----Original Message----- -> From: Jim Gunkel [mailto:jimg@nevrona.com] -> Sent: Thursday, October 26, 2000 12:18 PM -> To: plug-discuss@lists.PLUG.phoenix.az.us -> Subject: Re: Sprint Broad Band -> -> -> Run away and don't look back!!! -> -> We started out with SpeedChoice and had their high speed -> service which -> actually wasn't that bad. When Sprint took over and -> replaced our antenna -> with an "improved" version, all of a sudden we were -> downgraded to 1/8 the -> bandwidth we were getting before. I don't know why they -> quoted you 256Kb -> upstream, they've told us that the max we should expect is -> 32Kb up until -> they get the faster service working again (which has been a -> month away for -> the last 9 months). Even that wouldn't be too bad if it worked. The -> latency is so high that when the service was down for a -> whole day a few -> weeks back, we switched over to dialup and everyone was -> saying that our -> connection was a lot faster (even though all they were -> seeing was faster -> response). Don't believe me, here's some ping results: -> -> ------------------------------------------------------------------- -> Pinging plug.phoenix.az.us [162.42.235.115] with 32 bytes of data: -> -> Reply from 162.42.235.115: bytes=32 time=421ms TTL=43 -> Reply from 162.42.235.115: bytes=32 time=260ms TTL=43 -> Reply from 162.42.235.115: bytes=32 time=271ms TTL=43 -> Reply from 162.42.235.115: bytes=32 time=731ms TTL=43 -> -> Ping statistics for 162.42.235.115: -> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), -> Approximate round trip times in milli-seconds: -> Minimum = 260ms, Maximum = 731ms, Average = 420ms -> ------------------------------------------------------------------- -> -> (BTW: I went out to do a second set of pings and the service -> is currently -> having one of it's regular hiccups that won't allow me to -> get out right -> now. Fortunately we have a local mail server so we can send -> our mail to -> that and let it keep trying to send it until things are back up.) -> -> Lastly, the connection is going up and down all day long so -> if you are -> trying to maintain a constant connection, it WILL get broken -> quite often. -> This is really a problem with uploads to our web site. We -> recently had to -> put a 5MB file up there and tried for three days to get it -> up via FTP but -> the connection kept breaking. I finally had to take it home -> and upload it -> via my cable modem (took 30 seconds). Download speeds -> (except for the -> latency) can be ok during the day but starting around 4pm, -> we pretty much -> give up (I guess it's everyone going home and getting on -> their home systems -> that's doing that). -> -> Fortunately we're getting another wireless service here in a -> month or so -> through ART that will give us 3Mb for under $1000/month -> (upgradable to 50Mb -> within 48hrs notice). Unless your building gets wired -> through ART, you -> won't be able to get this however. -> -> I would recommend staying with dialup until Sprint gets -> their act together. -> Also for a service like their, a lot depends upon which -> sector you are in -> so maybe they have better service in your area (we are near -> Fiesta Mall). -> -> Jim Gunkel -> Nevrona Designs -> www.nevrona.com -> -> At 11:06 10/26/2000 -0700, you wrote: -> >Does anyone on the list have any experience with Sprint -> Broad Band Wireless -> >high speed internet access for the home? I called Sprint -> to get more info -> >and it actually sounds good. They guarantee at least -> 1.5Mb/s downstream, -> >but it can go as high as 5Mb/s, upstream speed is 256Kps. -> An antenna is -> >required (mounted on the house), as well as a cable-type modem and a -> >ethernet card. They also give you a static IP. The cost -> is $40/month for -> >residential, $90/month for Business. Business is the same -> speed, but you -> >get 5 static IPs. Since I don't have cable modem or DSL -> available this -> >sounded like a good alternative, unless Hans would let me -> have a piece of -> >that OC-3 ;) -> > -> >Does anyone on the list have this service and if so, are -> you happy with it? -> > -> >Any input would be appreciated. -> >Thanks -> >Peter -> -> -> -> ________________________________________________ -> See http://PLUG.phoenix.az.us/navigator-mail.shtml if your -> mail doesn't post to the list quickly and you use Netscape -> to write mail. -> -> Plug-discuss mailing list - Plug-discuss@lists.PLUG.phoenix.az.us -> http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss ->