Phoenix Networks' Usenet support has for me been the worst part of their
service... i.e. on a couple of occasions everything got reset I had to
resubscribe to all my groups.  However that has not happened in the
last 2-3 months.

I don't subscribe to any alt. groups but just checking this morning,
they seem to be there.  Am looking at alt.fan.harry-potter at the
moment, anyway.

-- Rod
   http://www.sunsetsystems.com/

On Thu, 28 Sep 2000, Alan Dayley wrote:
> Yes, PhoenixDSL is the online name for Phoenix Networks.  And yes, they 
> evidently have cut off the newsgroups you mention.  And yes, it is now 
> impossible to get to a human on the support lines because everyone is 
> calling them to complain.
> 
> I know this because I am one customer and I called last night, twice, but 
> still never got to a human.
> 
> Alan
> 
> At 12:39 AM 9/28/00 -0700, you wrote:
> 
> >I went to the PhoenixDSL website, and at the
> >bottom it says "Phoenix Networks."  Is this
> >the same DSL provider that people on this
> >list recommend?  If it is, is the following
> >true?
> >
> >The solution is obvious:  If your business
> >can't or won't provide ISP services, DON'T
> >call yourself an ISP.
> >
> >-=-=-=-=-=-
> >
> >http://www.dslreports.com/
> >
> >PhoenixDSL is upsetting residential customers by
> >cutting off the entire alt. and binary trees of
> >usenet news. Getting between a surfer and their
> >usenet feed can result in nasty cuts, but Phoenix
> >are hanging tough, directing users to the various
> >external web usenet sources instead.