This makes me a little apprehensive about my decision yesterday to change from Speedchoice one-way to PhoenixDSL. Fortunately I have not sent in the contract so, before AI do, may I ask users of PhoenixDSL what they think of their service. Is your speed acceptable and consistent? What service/speed do you have? What complaints, if any, does anyone have with the ISP services, ie mail and newsgroups? I'm sorry to revisit this subject since there was a discussion recently about DSL providers in general (the good refviews being one of the reasons I considered switching to PhoenixDSL), but I am unsure what to do. Any information would be appreciated. Regards, Donn Shumway dshumway@hypercom.com "Somebody's boring me; I think it's me." --Dylan Thomas Alan Dayley To: plug-discuss@lists.PLUG.phoenix.az.us Sent by: cc: plug-discuss-admin@lists.PLUG.pho Subject: Re: OT: PhoenixDSL / Phoenix Networks enix.az.us 09/28/00 06:20 AM Please respond to plug-discuss Yes, PhoenixDSL is the online name for Phoenix Networks. And yes, they evidently have cut off the newsgroups you mention. And yes, it is now impossible to get to a human on the support lines because everyone is calling them to complain. I know this because I am one customer and I called last night, twice, but still never got to a human. Alan At 12:39 AM 9/28/00 -0700, you wrote: >I went to the PhoenixDSL website, and at the >bottom it says "Phoenix Networks." Is this >the same DSL provider that people on this >list recommend? If it is, is the following >true? > >The solution is obvious: If your business >can't or won't provide ISP services, DON'T >call yourself an ISP. > >-=-=-=-=-=- > >http://www.dslreports.com/ > >PhoenixDSL is upsetting residential customers by >cutting off the entire alt. and binary trees of >usenet news. Getting between a surfer and their >usenet feed can result in nasty cuts, but Phoenix >are hanging tough, directing users to the various >external web usenet sources instead. > > > >________________________________________________ >See http://PLUG.phoenix.az.us/navigator-mail.shtml if your mail doesn't >post to the list quickly and you use Netscape to write mail. > >Plug-discuss mailing list - Plug-discuss@lists.PLUG.phoenix.az.us >http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss ________________________________________________ See http://PLUG.phoenix.az.us/navigator-mail.shtml if your mail doesn't post to the list quickly and you use Netscape to write mail. Plug-discuss mailing list - Plug-discuss@lists.PLUG.phoenix.az.us http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss