Am 16. Sep, 2000 schwäzte John Albee so: > Does it bother you that the items are usually from one of the following > sources... 1. Customer Return, 2. Lost Freight, 3. Scratch and Dent, 4. > Missing Documentation or Parts, or 5) Surplus / Overstock. Quality of I like to know where they're from. Customer Return is of questionable status. Scratch and Dent and Surplus / Overstock would be OK for me. Lost Freight? If you've got it, isn't it now found? Sounds like the equip wasn't abused, though. Missing Docs are irrelevant ( who uses the instructions anyway? :), but missing parts need to be specifically listed. If the mickey$oft install CD is missing, I'm not really gonna be bothered :). ciao, der.hans -- # der.hans@LuftHans.com home.pages.de/~lufthans/ www.Opnix.com # Two roads diverged in a wood, and I -- # I took the one less traveled by, # And that has made all the difference. -- Robert Frost # I, OTOH, prefer to just go stomping through the desert... - der.hans