Their service basically fell apart when Sprint bought them ~6+ months ago. I have several friends at work that had the same experience you had (couldn't get installed). Personally I have had Speedchoice for almost two years and I couldn't be happier with the service until the Sprint buyout. They delivered a product as advertised (as opposed to the original two-way service). Donn ----- Original Message ----- From: "Tim Weaver" To: Sent: Friday, April 14, 2000 3:44 PM Subject: RE: speedchoice upgrade to Sprint broadband > I remember talking to speedchoice on MANY occasions since last September > regarding new installs...they keep taking my name and blowing me off..."oh, > we'll call when we start up again". Haven't heard diddly from them. > > Stuff 'em. > > Tim > > "The significant problems we face cannot be solved at the same level of > thinking we were at when we created them." --Albert Einstein > > "There is no problem that cannot be solved by the judicious application of > high explosives" - some old EOD guy > > > -----Original Message----- > From: Donn Shumway [mailto:DShumway@hypercom.com] > Subject: speedchoice upgrade to Sprint broadband > > Are there other Speedchoice users on this list that are having as big a > problem as I am getting Sprint to commit to an upgrade date for an existing > One-way customer? It seems they are taking orders for New subscribers or > existing two-way customers with a one week install schedule, but existing > customers of the One-way system (downlink cable modem with 28.8 - 33.6 > modem uplink) are unable to even get an install date. They are stating the > 'Policy' that they are upgrading existing two-way customers first when they > are selling in Best Buy with < one week install date for new customers. > > I am asking because it seems there have been several comments about the new > Sprint Broadband wireless connection on the list recently and I wanted to > bring this problem to everyone's attention that might be trying to upgrade. > > _______________________________________________ > Plug-discuss mailing list - Plug-discuss@lists.PLUG.phoenix.az.us > http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss