I remember talking to speedchoice on MANY occasions since last September
regarding new installs...they keep taking my name and blowing me off..."oh,
we'll call when we start up again".  Haven't heard diddly from them.

Stuff 'em.

Tim

"The significant problems we face cannot be solved at the same level of
thinking we were at when we created them." --Albert Einstein

"There is no problem that cannot be solved by the judicious application of
high explosives" - some old EOD guy


 -----Original Message-----
From: 	Donn Shumway [mailto:DShumway@hypercom.com] 
Sent:	Friday, April 14, 2000 3:32 PM
To:	Plug-discuss@lists.PLUG.phoenix.az.us
Subject:	speedchoice upgrade to Sprint broadband

Are there other Speedchoice users on this list that are having as big a
problem as I am getting Sprint to commit to an upgrade date for an existing
One-way customer? It seems they are taking orders for New subscribers or
existing two-way customers with a one week install schedule, but existing
customers of the One-way system (downlink cable modem with 28.8 - 33.6
modem uplink) are unable to even get an install date. They are stating the
'Policy' that they are upgrading existing two-way customers first when they
are selling in Best Buy with < one week install date for new customers.

I am asking because it seems there have been several comments about the new
Sprint Broadband wireless connection on the list recently and I wanted to
bring this problem to everyone's attention that might be trying to upgrade.

Regards,
Donn Shumway                                          dshumway@hypercom.com
"The significant problems we face cannot be solved at the
same level of thinking we were at when we created them."
--Albert Einstein




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