Are there other Speedchoice users on this list that are having as big a problem as I am getting Sprint to commit to an upgrade date for an existing One-way customer? It seems they are taking orders for New subscribers or existing two-way customers with a one week install schedule, but existing customers of the One-way system (downlink cable modem with 28.8 - 33.6 modem uplink) are unable to even get an install date. They are stating the 'Policy' that they are upgrading existing two-way customers first when they are selling in Best Buy with < one week install date for new customers. I am asking because it seems there have been several comments about the new Sprint Broadband wireless connection on the list recently and I wanted to bring this problem to everyone's attention that might be trying to upgrade. Regards, Donn Shumway dshumway@hypercom.com "The significant problems we face cannot be solved at the same level of thinking we were at when we created them." --Albert Einstein