<p dir="ltr">Have you tried asking them to renew your current plan, or telling them you will leave if they don't ?</p>
<p dir="ltr">Also, if they say go ahead and leave, hang up and call back and get someone else and go through the same thing, repeating until you get the answer you want.</p>
<p dir="ltr">I find most of these reps don't care or don't know what they can offer you.</p>
<p dir="ltr">When I had roadrunner, they would send me a bill with the new price for HBO, when I told them to cancel, they would renew the old plan.</p>
<p dir="ltr">It once took me 9 months to get quest to fix my bill, 9 months to find the right person that knew what they were doing and that I was right.</p>
<p dir="ltr">I'll bet you can get your deal renewed, or a better one.</p>
<p dir="ltr">They really would rather keep you as a customer.<br>
</p>
<div class="gmail_quote">On Jul 2, 2016 12:32 AM, "Nathan England" <<a href="mailto:nathan@nmecs.com">nathan@nmecs.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">-----BEGIN PGP SIGNED MESSAGE-----<br>
Hash: SHA1<br>
<br>
<br>
Howdy all,<br>
<br>
It seems my current cox package has expired and my rates are set to sky<br>
rocket. I currently have the premium internet which is 150mbps for<br>
$79.99. I can pay $10 more a month and get the cox business internet<br>
which is 25mbps.<br>
<br>
I'm conflicted with whether or not it is worth the price. My internet<br>
now is pretty fast, I cannot often complain about the speed, but I'm<br>
curious, is the 25mb dedicated better than my 150 on a perfect day?<br>
<br>
- --<br>
~~~~~~~~~~~~~~~~~~~~~~~~<br>
Nathan England<br>
Web Developer<br>
LAMP Administrator<br>
Information Security<br>
<a href="mailto:nathan@nmecs.com">nathan@nmecs.com</a><br>
<a href="tel:%28480%29%20559-9681" value="+14805599681">(480) 559-9681</a><br>
<a href="https://www.nmecs.com" rel="noreferrer" target="_blank">https://www.nmecs.com</a><br>
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