<div dir="ltr">not at all.<div>The failure ended up being two-tiered. The first problem was a firmware failure. The fee to recover the first pass was $395. After the first pass, they recovered my critical data successfully, however it was discovered there were 2 heads that were failing. There was data that couldn't be recovered without replacing the heads. They offered to take it into their clean room for $750, replace the heads, and recover the rest of the data. I didn't need it (it was my brother's data and he was too cheap to pay for recovery), so I opted not to continue the recovery process.</div><div><br></div><div>FYI - if you have data on Seagates, get it off: <a href="https://www.backblaze.com/blog/hard-drive-reliability-update-september-2014/">https://www.backblaze.com/blog/hard-drive-reliability-update-september-2014/</a></div><div><br></div><div>Eric</div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Jun 2, 2015 at 2:16 PM, Michael Butash <span dir="ltr"><<a href="mailto:michael@butash.net" target="_blank">michael@butash.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>Ouch, if you don't mind my asking, what
did it end up costing total? Luckily never needed to myself, but
people have asked and I never have an answer.<br>
<br>
On or off-list is fine. :)<br>
<br>
-mb<div><div class="h5"><br>
<br>
<br>
On 06/02/2015 11:22 AM, Eric Cope wrote:<br>
</div></div></div>
<blockquote type="cite"><div><div class="h5">
<div dir="ltr">Hi everyone,
<div>I recently had a Seagate 3TB drive fail on me. The local
company, Desert Data Recovery, was able to recover all of my
critical data. They were very responsive and really
inexpensive. They did a free evaluation and offered a "No
Data, No Fee" policy. I'd highly recommend them.</div>
<div><br>
</div>
<div><a href="http://www.desertdatarecovery.com/" target="_blank">http://www.desertdatarecovery.com/</a><br>
</div>
<div><br>
</div>
<div>Just thought I would share. Backups are cheaper, but if you
need recovery services, check them out.</div>
<div><br>
</div>
<div>Thanks,</div>
<div>Eric</div>
</div>
<br>
<fieldset></fieldset>
<br>
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