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<div class="moz-cite-prefix">As long as it's not RG-58 (stuff
satellite usually installs), it's probably ok. Cox will only
install RG-8 these days, so check what you have, <br>
<br>
My coax is going on 15-20 years old, and I've never had an issue
with it. This isn't usually the issue<br>
<br>
Another thing that goes bad are splitters. Mine has crapped out a
few times over the years too. Since I never watch tv, and haven't
had cable tv since the 90's, I just removed all the splitters and
use a 1-to-1 joint from the external to my modem.<br>
<br>
Have cox replace your external line, they should do that for free,
and start there.<br>
<br>
What others will do/have done is get the "coverage" package from
cox per month, another 6-8 bucks, have them fix/replace your
inside lines, and cancel the service. Janky., but I was told that
by a cox field tech. :)<br>
<br>
-mb<br>
<br>
<br>
On 02/20/2015 11:41 PM, Mark Phillips wrote:<br>
</div>
<blockquote
cite="mid:CAEqej2NeU48EkG2CLmnOLwQQktW7pSEZ_Cmqo9Q3MYyueqrkEw@mail.gmail.com"
type="cite">
<p dir="ltr">Thanks for the info! Do you know any reasonable cable
installers who could replaces the coax in my house? It is over
ten years old, and probably the problem. The cable to the dmz is
just a year old, and at the opposite end of the house from the
cable modem. I have also been having some issues with the tvs in
the house, so time to replaces all of it.</p>
<p dir="ltr">Mark</p>
<div class="gmail_quote">On Feb 20, 2015 9:35 PM, "Zany Yan" <<a
moz-do-not-send="true" href="mailto:sirlight@cox.net">sirlight@cox.net</a>>
wrote:<br type="attribution">
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">Mark,<br>
<br>
I used to have a LOT of problems with my Cox connection. It
was working then it would start recycle the modem like every 2
mins for a long while. My signal was CRAP!!!!!<br>
<br>
Finally, it totally quit all together. Couldn't even connect.
Finally, a Cox technical person came over. Looked at my cable
from the DMZ box on the side of the house to inside with a
meter and it was VERY bad.<br>
<br>
Ended up totally replacing the cable from the DMZ box all the
way to the cable modem.<br>
<br>
Once that was done, my connection came back.<br>
<br>
You want to call COX Internet technical support line, don't
call the help line. Make sure you keep telling them that the
connection has been dropping like crazy.<br>
<br>
Jon<br>
<br>
On 02/20/2015 08:06 PM, Mark Phillips wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
I have a 1-3 year old Motorola Surfboard SB6141 and Cox. The
modem and<br>
my LAN are up 24/7. Recently, I have been loosing my
connection to the<br>
Internet. My local LAN is up (I can ping/ssh other computers
on the LAN)<br>
but I get and error message of "Can't resolve host" when I
try to ping<br>
google. A quick power off, wait 30 seconds, power on of the
modem fixes<br>
the problem. These outages are happening more frequently -
daily for the<br>
last two days. The lights on the front of the modem are not
different<br>
between running normally and unable to access the Internet.<br>
<br>
The downstream signal to noise is 37 - 38 dB @ 14 dBmV. The
upstream<br>
power level is 41 - 45 dBmV.<br>
<br>
I am seeing this in the logs for the modem on a regular
basis after the<br>
reboots<br>
<br>
MIMO Event MIMO: Stored MIMO=-1 post cfg file<br>
MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;<br>
<br>
TLV-11 - unrecognized<br>
OID;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;<br>
<br>
Do I need to buy a new modem? Is there anything Cox can do?<br>
<br>
Thanks,<br>
<br>
Mark<br>
<br>
<br>
<br>
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