<font color="#3333ff" face="tahoma, sans-serif">In the past when I suspected my modem was rebooting I'd set up a continuous ping to my internal gateway address logged to a text file. Easy to rule it out that way.</font><div>
<font color="#3333ff" face="tahoma, sans-serif"><br></font><div class="gmail_quote">On Sun, Feb 17, 2013 at 8:57 PM, Derek Trotter <span dir="ltr"><<a href="mailto:expat.arizonan@gmail.com" target="_blank">expat.arizonan@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<font face="Comic Sans MS">It's supposedly new. It arrived a few
days before the earthlink service was switched on. That was in
October.<br>
<br>
</font><div><div class="h5">
<div>On 02/17/2013 08:42 PM, JD Austin
wrote:<br>
</div>
<blockquote type="cite"><font color="#3333ff" face="tahoma, sans-serif">My
guess is your DSL modem is rebooting; how old is it?</font><br>
<br>
<div class="gmail_quote">On Sun, Feb 17, 2013 at 8:02 PM, Derek
Trotter <span dir="ltr"><<a href="mailto:expat.arizonan@gmail.com" target="_blank">expat.arizonan@gmail.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000"> <font face="Comic Sans
MS">For several weeks I've had a problem with my earthlink
dsl service. Anytime I'm doing something that uses all or
most of my downstream bandwidth, all data coming into or
going out of my apartment stops. At the same time I'm
downloading something a series of updates for kubuntu and
listening to streaming audio, both stop. If I'm using my
windows box to download something else, that too stops.
After a pause lasting anywhere from a second or two to 15
or 20 seconds, the downloads resume. A few seconds later,
there's another pause. This cycle repeats itself until
the download is complete or I give up.<br>
<br>
Each computer has two nics. The problem persists no
matter which one either machine is using for it's internet
connection. If I remove the router, connect the dsl modem
directly to either computer, the problem persists. I even
went to the closet and got the modem when I had dsl from
AT&T. I set it to work with the earthlink service and
the problem persists.<br>
<br>
Saturday an AT&T technician was here, checked the line
from the cord that plugs into the dsl modem and says the
line is in excellent shape and noise levels are very low.
This is not surprising since I live less than 1/4 mile
from AT&T's local office where all their equipment is.<br>
<br>
Since I've tried two computers, 4 nics, two dsl modems and
removed the router, and the problem still persists, I'm
guessing the problem is somewhere at earthlink's end.<br>
</font><br>
<font face="Comic Sans MS">Tonight at 21:30 EST, an
earthlink tech support person from somewhere in India
called to tell me they had fixed the problem. While he
was on the phone I tried downloading something else and
guess what. The problem was not fixed. As near as I can
tell, the dsl connection does not go down. The earthlink
people say it stays up. The lights on the modem that are
on when the connection is up never go off or blink.</font><br>
<br>
The man asks me what dns settings I use. I tell him 8.8.8.8
and 8.8.4.4. He says I should try earthlink's dns servers.
To humor him I changed the settings on the windows box and
guess what. The problem did not go away.<br>
<br>
Maybe I'm missing something, but it's my understanding that
once the download has begun, that dns has already done it's
job and has no further role to play. One more thing. If I
use a VPN connection, I have no problem with it.<br>
<br>
Any idea what's going on? If you were to venture a guess,
would you say the problem is at my place, with AT&T or
with Earthlink?<br>
<br>
Thanks<span><font color="#888888"><br>
<br>
Derek<br>
<pre cols="72">--
"I get my copy of the daily paper, look at the obituaries page, and if I’m not there, I carry on as usual."
Patrick Moore</pre>
</font></span></div>
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<pre cols="72">--
"I get my copy of the daily paper, look at the obituaries page, and if I’m not there, I carry on as usual."
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