Reliable ISP?

[Michael Butash]

It would help to start with who and what service you have today, as well as
where you are roughly currently.

Some parts of town are ancient and just get the booty end of the stick, but
mostly everywhere around phoenix is decently serviced.  Fringes, it's more
selective and variable.

-mb


On Sun, Nov 14, 2021 at 11:21 AM Joe Neglia via PLUG-discuss <
plug-discuss at lists.phxlinux.org> wrote:

> Any recommendations for a reliable ISP?
>
> (Couldn't find any recent discussion in the PLUG archives, so am asking
> here.)
>
> I currently have a business account (I'm running a small server on a
> static public IP address for my business), but am having a *terrible*
> time with my current ISP.  Worked *great* for about a year, but have been
> having daily outages for about a month now.
>
> Don't even want to say the name for fear of being sued for libel. They
> were honest enough to admit it is an "internal issue", and have no ETA on a
> fix.  "[Their] technicians continue to work to resolve the problem in [my]
> neighborhood.  Currently, there is no estimated time for when service will
> be restored."
>
> I get the feeling they don't have a grasp on the problem, as when I call
> their status line they report an outage even when the system is up.  When
> my connection goes down, a modem reboot sometimes (but not always) gets me
> connected again.
>
> Speed is not an issue.  But reliability is!  Any suggestions would be
> greatly appreciated.
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