Help needed.

Matt Graham mhgraham at crow202.org
Mon Dec 28 16:24:05 MST 2020


On 2020-12-28 13:58, Jeff Tatreau via PLUG-discuss wrote:
> New Debian install won't boot. Will pay for tech help getting this to 
> run.

Let's try to fix this over mail first.  I am assuming this is UEFI on 
the x86_64, if this is BIOS or on another architecture, say something.

Which version of Debian was this?  (Number and name.)  What hardware is 
this running on?  (Laptop, desktop, Pi, make and model#, disks and other 
pieces connected, etcetera.)  Is this just running Debian, or is it 
multi-boot?  When you try to boot the thing, what is the last message 
that is displayed before the system freezes?  Take a picture of the 
monitor with your camera, upload it to your website, and follow up to 
this message with a link to that JPEG. That's a bit easier than trying 
to transcribe a big screen of text.

Also, "Help needed" is not a good Subject: line.  "Debian X.Y install 
won't boot on a $THING" would've been better.  You should be as specific 
as possible in the Subject: line of a mail for maximum utility.  Please 
follow up, Hope That Helps,

-- 
Crow202 Blog: http://crow202.org/wordpress
There is no Darkness in Eternity
But only Light too dim for us to see.


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