Warranty!!?!?!?!?!

Michael Butash michael at butash.net
Tue Sep 5 17:18:29 MST 2017


I just went through this with a new dell, where I used the local windoze
tools to make a usb backup imagine with their software to a 16gb drive, and
just tossed it in a drawer if I ever need to restore things.  That
supposedly restores their recovery partitions and windoze itself, which
should be everything...

I'd not put faith in some tier 1 rep telling you linux voids the warranty.
It was probably one of those "What is linux?  Yeah, don't do that." sort of
comments ignorant agents might spew, but otherwise shouldn't matter.  If
you restore the disk and bios to prior function, they should be none the
wiser anyways.

-mb

On Tue, Sep 5, 2017 at 10:37 AM, irb <irb_plug-d at maleficarum.org> wrote:

> * Carruth, Rusty (aka Rusty.Carruth at smartm.com) used 15K on Tue, 05 Sep
> 2017 at 17:21 +0000 to say:
> >
> > (By the way – does anyone remember the ‘windows refund day’ many years
> back?
> > System vendors refused to honor the refund clause stated in the EULA (or
> > whatever it was), claiming that Microsoft had to honor it, and Micro$oft
> > claimed that it was the responsibility of the system vendors (which,
> indeed,
> > it was).  But as far as I know, NOBODY got their refund….  Again, where’s
> > the lawyers????)
>
> I remember that, as part of BALUG many years ago. I never got a refund and
> Microsoft tried to turn it to their advantage by setting up a booth. I
> think
> there's a documentary out there somewhere.
>
> When dealing with warranty crap from laptop vendors I just take an image of
> the drive. If I have to send it in I don't include the drive anyway, and
> I've
> never been given grief over it. Still, having an original hardware backup
> like that is kinda cool.
>
> /i.
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