OT - Phone: Call redirection with whisper page

Charles Jones charles.jones at ciscolearning.org
Tue May 6 11:34:49 MST 2008


Bryan O'Neal wrote:
> I am looking for a service where I can get a number (or a few hundred) 
> for people to call into and then redirect that call to another number 
> with a preemptive recording.  I would also need some basic statistics 
> on the calls, such as how many people called each number and when.
>  
> Example - I put a number like 480-555-1212 on an ad for teeth 
> whitening and a number like 480-55-2121 on an ad for braces and both 
> calls get forwarded to the dentist at 480-555-8523 but when the 
> receptionist picks up the phone she hears a recording telling her 
> which number was called so she knows if they customer was looking for 
> teeth whitening or braces before she ever talks to them.
>  
> Any suggestions?

I think you can do this with Grand Central, but since they are still in 
"beta" (so is gmail, hah), you may not be able to get an account right away.
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