OT how to get out of a bad wireless plan

Jim arizona.anorak at gmail.com
Mon Jul 9 10:37:35 MST 2007


http://www.foxnews.com/story/0,2933,288635,00.html

Sprint Hangs Up on High-Maintenance Customers

Monday, July 09, 2007

Sprint Nextel Corp. (S) is breaking up with about 1,000 subscribers the 
company finds to be too high-maintenance, according to news reports.

The third-largest wireless carrier sent letters dated June 29 to the 
dumped clients stating: "The number of inquiries you have made has led 
us to determine that we are unable to meet your current wireless needs," 
according to reports.

The disconnected customers called customer service an average of 25 
times a month, a rate 40 times higher than average customers, according 
to the Wall Street Journal.

Customers have been given until the end of July to find new service.
-- 


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