Trouble ticket system

[JD Austin]

Nathan England wrote:

>I'm in the market for a nice trouble ticket system.
>I would prefer php, but as long as it is web interfaced, works on linux, I 
>really don't care what it is.
>
>Any suggestions?
>  
>
Keystone is pretty nice, I dont think it is totally opensource, but I 
believe that you can use it for free up to a certain level.
It is php/mysql based, does email notifications of trouble tickets and 
status changes. 
I've used it on a few projects and it has always been a godsend, 
especially for tracking project changes/etc.

JD

>
>nathan
>
>possibly bugzilla for this?
>I'm thinking in-house repair shop, to keep track of who's working on what and 
>its progress...
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