Transmitting screen shots for legal records

[Austin Godber]

Rather than storing images couldn't you just store the HTML you sent to
the end user and then also store the returned FORM data (obviously) and
any desirable client information (browser type, window size, etc).  This
is certainly not invasive (at least not any more invasive than typical
logging) and would allow the end users screen to be regenerated
instantly from the stored info.

This is all smaller than images, and much easier to obtain, and there is
no versioning required since rather than storing the URL (as mentioned
above) the actual HTML is saved.

Austin

George Toft wrote:
> 
> I need your thoughts and opinions on this topic.
> 
> We (Big Corporation I work for) are about to launch a web project to replace a
> paper form.  The regulations (or practice) in the Company is to image everything
> that comes in from the members, and to store electronic images of everything
> that
> goes out to the members.  This gives the Customer Service Reps the ability to
> recall everything that was ever sent to or received from a member
> instantaneously.
> 
> To replace this paper document that a person must sign once per year and mail
> in, the Business wants to webify the form, let the member click on the proper
> boxes, and submit the form.  Since the member had to authenticate to the system
> to get to the form, we know who "electronically" signed it when they submitted
> it.
> In keeping with the previous paragraph of imaging everything the member sends
> us,
> the Business is proposing to capture the members computer screen in a screenshot
> using a java applet, and transmitting that over the Internet to our servers,
> where
> it will be stored in lieu of the paper form.  "That way, we know exactly what
> the
> member saw."
> 
> What are your thoughts?
> 
> George
> ________________________________________________
> See http://PLUG.phoenix.az.us/navigator-mail.shtml if your mail doesn't post to the list quickly and you use Netscape to write mail.
> 
> PLUG-discuss mailing list  -  PLUG-discuss@lists.plug.phoenix.az.us
> http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss