Crappy Products Cost More!!

[Craig White]

On Thu, 2002-06-27 at 15:02, Kurt Granroth wrote:
> On Thursday 27 June 2002 01:58 pm, Tom Achtenberg wrote:
> > Would you settle for a product that is 70 to 80% complete?   How about if
> > they left off one tire on your car?  Bernard's attitude is a horrible
> > example of bad customer service.  (If what you report is accurate.)
> 
> To cut Bero a bit of slack, he creates the RPMs on his own time (mostly).  
> RedHat gives him next to no support internally.
> 
> Not that that excuses RedHat at all...
> 
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From this months archives on valhalla-list@redhat.com

<<
What I'm pretty sure the statement from the KDE is based on is the fact
that
Red Hat takes the KDE code from them and then makes some changes which
we feel
are necessary.  So, that makes it different from the code that the KDE
guys
ship and that's "not a good thing" in their opinion.  As for the Red Hat
employee that builds KDE packages in his spare time, that's not the case
at
all.  Although building KDE packages isn't his only job function, it is
one of
them, so I definitely wouldn't call that "spare time."

Thanks,
jkt

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Jay Turner, QA Manager          jkt@redhat.com Red Hat, Inc. 

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