cox.net FYI

Matt Alexander plug-discuss@lists.plug.phoenix.az.us
Sat, 9 Feb 2002 10:36:31 -0800 (PST)


Hmmm...  that might explain why I couldn't get a DHCP connection until I
removed my second NIC from my laptop (I'm using a USB Ethernet adapter
now).  Ah well, after I had used the DHCP connection to figure out which
subnet I was on, I've just been statically assigning my IP address at boot
time.  Heh, heh.  My Easystreet DSL should be setup soon anyway and then I
can dump Cox all together.
~M


On Sat, 9 Feb 2002, Lisa Winkler wrote:

> I have been using 2 @home ips.  They stopped working yesterday.  I couldn't reach a DHCP server, so I couldn't get a cox ip.
>
> I finally got through to tech support (the wait is 1.5 hours) and the guy told me to plug the modem directly into the computer instead of going through the hub.  I know this is on their standard list of things to tell the user to do and explained to the guy that it wouldn't solve anything if the DHCP server was unreachable.  Finally I agreed to do it anyway.  I was connected instantly!
>
> The t.s. guy explained that the software on their DHCP server (it's probably running windows!) is having problems when the modem reports that there are 2 different MAC addresses behind it.  Apparently when this happens it just refuses to respond to my request.  He says they are working on it, doesn't know when it will be fixed, but until it is you won't be able to have 2 computers with real-world IPs connected because if they are both up at the same time the DHCP server will refuse to assign them ips.  I guess this is my official kick in the ass to try to get NAT working (instead of a bridge as I am currently using).
>
> Anyway, just a public service in case anyone else is dead in the water but still reading mail!
>
> Lisa
>
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