2 Questions: Are you positive your area has been migrated to DOCSIS 3.1? Are you considering moving to an area w/ Cox services as a result? On Wed, Sep 12, 2018 at 5:59 AM Stephen Partington wrote: > Not in my experience. > > On Tue, Sep 11, 2018, 10:01 PM Jim wrote: > >> I found out Tuesday what was causing me to not get the speed I was told >> I should get. Once again the Comcast guy I was talking to said he >> wanted to send out a repairman to find out why I wasn't getting the 150 >> Mbps everything told him I should be getting. Tuesday morning the >> repairman showed up with his supervisor. The supervisor told me the 150 >> Mbps speed is for customers in areas that are served with a docsis 3.1 >> network, but where I live is served by a docsis 3.1 network. Because of >> this I get 100 Mbps, but could get 150 if I wanted to pay more. Then he >> said the network in this area isn't able to supply everyone with 150 >> Mbps, and no he doesn't know when this area will be upgraded. I was >> amazed that all the corporate people I talked to didn't know that this >> was the case. They all said I should be getting 150. >> >> After the repairman and his boss left, I called and emailed the >> corporate people who had been telling me I should be getting 150 and >> told them what the local supervisor said. Later one of them called back >> and agreed with me that since I had been told I should be getting 150, >> that he would give it to me for the price I'm paying now. >> >> >> Is Cox as fscked up as Comcast? >> --------------------------------------------------- >> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org >> To subscribe, unsubscribe, or to change your mail settings: >> http://lists.phxlinux.org/mailman/listinfo/plug-discuss > > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > http://lists.phxlinux.org/mailman/listinfo/plug-discuss -- -Thomas | mr.thomas.scott@gmail.com | (480) 241-7422