wow. I haven't had anything like that happen. But i have not dealt with their business side much. and I tend to be very self-sufficient. On Fri, Dec 15, 2017 at 6:21 PM, der.hans wrote: > Am 18. Nov, 2017 schwätzte Eric Oyen so: > > moin moin, > > does Cox Business still want a one year cancellation notice? > > Cox Business wanted a new contract to move the service and the new > contract stipulated a 12 month notice for cancellation. I moved to Century > Link :). > > Cox also completely borked up my cancellation of the old service and it > took me 6 months to get them to actually cancel my service and give me my > money back. They lost the paperwork and threatened me with collections > on a cancelled service with a balance that they owed me. Luckily, I had > made sure to get an email acking my cacellation at the beginning. > > ciao, > > der.hans > > > you might have to call cox business and speak to Jame Hidalgo. He is my >> contact over there. btw, business class internet doesn't suffer from the >> hard cap that you got charged for this last time out. they might even have >> access to the fiber that you want. >> >> now, sure, most of the tier 1 droids at residential customer service are >> good people. However, anyone who has ever worked a CSr desk knows that they >> all have to run from a script. >> >> anyway, if you call Jame Hidalgo at cox business, please tell him who >> referred you. >> >> Eric OYen >> from the central office of the Technomage Guild, Internet services >> referrals Dept. >> >> On Nov 18, 2017, at 7:44 AM, techlists@phpcoderusa.com wrote: >> >> >>> Asked for a supervisor. >>> >>> >>> >>> >>> On 2017-11-17 12:38, Snyder, Alexander J wrote: >>> >>> Kind of irritated by this ... >>>> >>>> Cox lays fiber in my subdivision, has the service trucks wrapped in >>>> "Gigablast" vinyl adverts ... >>>> >>>> Service folk gladly sharing that "it's for gigablast" ... >>>> >>>> I did my giddy dance, nerdgasm, the whole 9 yards ... >>>> #ShutUpAndTakeMyMoney >>>> >>>> I called them each week and spoke to customer service folks that seemed >>>> to be less informed than the guy last week ... >>>> >>>> Bro ... that was 6 months ago. >:-( >>>> >>>> The only major development was Cox billing me for going over 1TB a >>>> bandwidth a month. >>>> >>>> Friends in Auhtukee and Glendale have it, and are quite happy with it. >>>> Why can't I have this happiness? >>>> >>>> Sincerely, >>>> AloneAndHopless ... >>>> >>>> ;-) >>>> >>>> >>>> >>>> >>>> >>>> Thanks, >>>> Alex. >>>> >>>> Sent from my Samsung Galaxy S8+ >>>> >>>> On Nov 17, 2017 12:13, "Jerry Snitselaar" wrote: >>>> Anyone using this service? It looks like it finally arrived in our >>>> neighborhood. I'd prefer to try Google Fiber, but that seems to be >>>> dead in the valley since their competitors complained about the deals >>>> they were able to make with the cities. So tempted to upgrade to this. >>>> --------------------------------------------------- >>>> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org >>>> To subscribe, unsubscribe, or to change your mail settings: >>>> http://lists.phxlinux.org/mailman/listinfo/plug-discuss >>>> >>>> --------------------------------------------------- >>>> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org >>>> To subscribe, unsubscribe, or to change your mail settings: >>>> http://lists.phxlinux.org/mailman/listinfo/plug-discuss >>>> >>> --------------------------------------------------- >>> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org >>> To subscribe, unsubscribe, or to change your mail settings: >>> http://lists.phxlinux.org/mailman/listinfo/plug-discuss >>> >> >> >> > -- > # https://www.LuftHans.com https://www.PhxLinux.org > # "You go to Afghanistan and you swallow enough dust that you'll pass an > # adobe brick." -- Robin Williams, 03Aug2006 > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > http://lists.phxlinux.org/mailman/listinfo/plug-discuss > -- A mouse trap, placed on top of your alarm clock, will prevent you from rolling over and going back to sleep after you hit the snooze button. Stephen