On 2017-12-15 18:21, der.hans wrote: > Am 18. Nov, 2017 schwätzte Eric Oyen so: > > moin moin, > > does Cox Business still want a one year cancellation notice? I have Cox Home Office. Initially I was on a contract of 1, 2, or 3 years - my choice and the price got better the longer the contract. I am now month to month. They offered me 1/2 a month off for the 1st month of the 12 month contract so I will probably do it. Oh, and when they called I was told month to month was going to go up 10% over having a contract. I wonder if that was just a salesman ploy. The irony is I have no other options for high speed internet. It is my understanding Home Office and Cox Business are the same except pricing. Cox Business is more expensive from what I have been told. When I switched from a consumer plan about 5 or 6 years ago the cost went up $25/mo. I was thinking I was going to run a server.... never did. It still is handy to not have any blocked ports because I can setup a test server and run it as needed. And I have less outages. I've been using Cox for high speed internet and have no problems. But then I do not push things to the limit.... > > Cox Business wanted a new contract to move the service and the new > contract stipulated a 12 month notice for cancellation. I moved to > Century > Link :). > > Cox also completely borked up my cancellation of the old service and it > took me 6 months to get them to actually cancel my service and give me > my > money back. They lost the paperwork and threatened me with collections > on a cancelled service with a balance that they owed me. Luckily, I had > made sure to get an email acking my cacellation at the beginning. > > ciao, > > der.hans > >> you might have to call cox business and speak to Jame Hidalgo. He is >> my contact over there. btw, business class internet doesn't suffer >> from the hard cap that you got charged for this last time out. they >> might even have access to the fiber that you want. >> >> now, sure, most of the tier 1 droids at residential customer service >> are good people. However, anyone who has ever worked a CSr desk knows >> that they all have to run from a script. >> >> anyway, if you call Jame Hidalgo at cox business, please tell him who >> referred you. >> >> Eric OYen >> from the central office of the Technomage Guild, Internet services >> referrals Dept. >> >> On Nov 18, 2017, at 7:44 AM, techlists@phpcoderusa.com wrote: >> >>> >>> Asked for a supervisor. >>> >>> >>> >>> >>> On 2017-11-17 12:38, Snyder, Alexander J wrote: >>> >>>> Kind of irritated by this ... >>>> >>>> Cox lays fiber in my subdivision, has the service trucks wrapped in >>>> "Gigablast" vinyl adverts ... >>>> >>>> Service folk gladly sharing that "it's for gigablast" ... >>>> >>>> I did my giddy dance, nerdgasm, the whole 9 yards ... >>>> #ShutUpAndTakeMyMoney >>>> >>>> I called them each week and spoke to customer service folks that >>>> seemed to be less informed than the guy last week ... >>>> >>>> Bro ... that was 6 months ago. >:-( >>>> >>>> The only major development was Cox billing me for going over 1TB a >>>> bandwidth a month. >>>> >>>> Friends in Auhtukee and Glendale have it, and are quite happy with >>>> it. Why can't I have this happiness? >>>> >>>> Sincerely, >>>> AloneAndHopless ... >>>> >>>> ;-) >>>> >>>> >>>> >>>> >>>> >>>> Thanks, >>>> Alex. >>>> >>>> Sent from my Samsung Galaxy S8+ >>>> >>>> On Nov 17, 2017 12:13, "Jerry Snitselaar" >>>> wrote: >>>> Anyone using this service? It looks like it finally arrived in our >>>> neighborhood. I'd prefer to try Google Fiber, but that seems to be >>>> dead in the valley since their competitors complained about the >>>> deals >>>> they were able to make with the cities. So tempted to upgrade to >>>> this. >>>> --------------------------------------------------- >>>> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org >>>> To subscribe, unsubscribe, or to change your mail settings: >>>> http://lists.phxlinux.org/mailman/listinfo/plug-discuss >>>> >>>> --------------------------------------------------- >>>> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org >>>> To subscribe, unsubscribe, or to change your mail settings: >>>> http://lists.phxlinux.org/mailman/listinfo/plug-discuss >>> --------------------------------------------------- >>> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org >>> To subscribe, unsubscribe, or to change your mail settings: >>> http://lists.phxlinux.org/mailman/listinfo/plug-discuss >> >> > > -- > # https://www.LuftHans.com https://www.PhxLinux.org > # "You go to Afghanistan and you swallow enough dust that you'll pass > an > # adobe brick." -- Robin Williams, 03Aug2006 > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > http://lists.phxlinux.org/mailman/listinfo/plug-discuss --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: http://lists.phxlinux.org/mailman/listinfo/plug-discuss